Sustainability Policy

We aim to provide our guests with an accommodation experience of the highest standards. In this regard:

Legal Compliance: We fully comply with local and international legal regulations in all our service and product processes. We respect the rule of law and all other legal conditions that our institution is obliged to comply with.

 

Suitable for Disabled Guests: Our hotel is not suitable for the use of disabled guests. Our rooms and entrance areas are not designed according to the needs of disabled individuals.

 

The Safety of Our Stakeholders and Investment in Humanity: All our stakeholders are our most valuable assets. The health and safety of our employees, suppliers and all other stakeholders is our top priority. In this context, we regularly equip all our employees with trainings aimed at increasing health and safety awareness. We continue our efforts to reduce risks by constantly analyzing them and using developing technologies and methods. In addition, we respect the freedom of belief and thought of all our stakeholders and do not discriminate on the grounds of language, religion, race, gender and age. Respect for human rights is our basic principle.

Guest Satisfaction: Our guests are our reason for existence. We carefully evaluate all feedback from them and resolve complaints within the framework of ethical rules. By providing transparent communication in these processes, we aim to increase guest satisfaction and transform complaints into development opportunities.

 

Respect for the Environment and Protection of Natural Life: We adopt an approach to protecting the environment in all our operations. By using our resources in the most efficient way, we take care to prevent environmental pollution, reduce waste, and not harm nature with recycling practices. In addition, we work diligently to minimize the effects of climate change and protect biodiversity.

Energy Saving: We aim to use energy resources in the most efficient way in our hotel. In this context, we minimize our resource consumption by continuously improving our energy performance.


Food Safety and Hygiene: By implementing the food safety management system, we keep hygiene standards at the highest level and continuously improve our processes that ensure food safety.


Support for the Local Economy and Sustainability: We are aware of our responsibility to support the local economy. For this reason, we prefer local suppliers who prioritize product and service quality. In line with our sustainable tourism approach, we adopt environmentally friendly purchasing processes that produce less energy, water and waste.